Contact Information

Human Resources Office Staff
Vice-President for Human Resources
& General Counsel
Leslie F. Muhlfelder
(610) 330-5060
Assistant Director Human Resources - Benefits
Charles Crawford
(610) 330-5062
Director Human Resources - Employment
Lisa Youngkin Rex
(610) 330-5814
Manager of Information Systems
Janice Hoffman
(610) 330-5060
Administrative Assistant
Deborah A. Blache
(610) 330-5565
Administrative Assistant
Pat Cerankowski
(610) 330-5060
Secretary
Jody Poniatowski
(610) 330-5564
P/T Secretary
Carol A. Hoye
(610) 330-5060

Contact Information
Lafayette College Job Hot-Line (610) 330-5600
Capital Blue Cross Customer Service 1 800-962-2242
BlueCard Program 1 800 810-BLUE
Keystone Member Services 1 800 622-2843
Keystone Senior Blue Member Services 1 800 779-6962
Aetna Customer Service 1 800 323-9930
EXPRESS SCRIPTS 1 800 451-6245
NVA 1 800 672-7723
United Concordia 1 800 332-0366
PMA (Workers Compensation Carrier) 1 888 476-2669
NCAS (Flexible Spending Accounts) 1 800 635-8832

Delayed Opening
Announcements of any closing or delayed opening time will be broadcast on the following radio stations:
WEEX 1230 AM WODE 99.9 FM
WEST 1400 AM WCTO 96.1 FM
WAEB 790 AM WLEV 100.7 FM
WAEB 104.1 FM WFMZ Ch.69 TV

Also, if you would prefer to hear a recorded announcement, you may telephone the Office of Human Resources at 330-5060.
TIAA-CREF Toll-Free Telephone Numbers
Telephone Counseling Center 1 800 842-2776
for questions from participants, beneficiaries, or their representatives on investment choices, income options, benefits, premiums, pre-retirement illustrations, payments and taxation

Automated Telephone Service 1 800 842-2252
for current account performance and rates, accumulations, and last premiums and to make allocation changes and transfers

TTY Service 1 800 842-2755
a special line for hearing- and speech-impaired participants using text telephones (TTYs)

Group Life/Total Disability Insurance 1 800 842-2733, Ext 2945
for information on group life and group total disability insurance

Insurance Planning and Service Center 1 800 223-1200
for questions on individual life insurance, retirement annuities, Teachers Long Term Care Insurance, and the Teachers Personal Annuity, including automated services options

Tax-deferred Annuity Calculations Unit 1 800 842-2733, Ext 2929
for computations of maximum tax-deferred exclusion allowances

TIAA-CREF Publications 1 800 842-2733, Ext 5509
to request prospectuses and/or other TIAA-CREF publications

General Number 1 800 842-2733
for all other inquiries

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